privacy polıcy

PRIVACY POLICY

All services provided in our store belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is collected and how and in what manner this data is protected.

By filling out membership or various forms and surveys on our store, members provide some personal information about themselves (such as name-surname, company information, phone, address, or e-mail addresses). This information is collected by our store as required by the nature of the business.

From time to time, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all kinds of choices regarding whether or not to receive such information at the time of membership registration, and later change this preference in the account information section after logging in, or notify us via the link in the information message they receive.

During the approval process carried out through our store or via e-mail, the personal information transmitted electronically by our members to our store will not be disclosed to third parties outside the purposes and scope defined by the “User Agreement” concluded with our members.

In order to identify system-related issues and resolve any problems or disputes that may arise concerning the provided service, our company records and uses members’ IP addresses. IP addresses can also be used to generally identify users and collect broad demographic information.

Our company may also use the requested information beyond the purposes and scope set forth in the Membership Agreement, either itself or in cooperation with partners, for direct marketing purposes. Personal information may also be used when necessary to contact the user. Information requested by our company, information provided by the user, or information related to transactions carried out through our store may also be used by our company and its partners for various statistical evaluations, database creation, and market research, provided that the identity of our members is not disclosed beyond the purposes and scope defined by the “Membership Agreement.”

Our company undertakes to strictly keep confidential information private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure confidentiality, prevent any or all of the confidential information from entering the public domain, or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit cardholders who shop from our online stores. Your credit card information is never stored in our system.

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in line with the instructions you provide. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for query independently from our shopping sites. If the card is approved for use, shopping continues. Since no information about the card can be viewed or recorded by us, it is prevented that third parties could obtain this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, in order for the orders of customers who are shopping from our online stores for the first time to reach the supply and delivery stage, it is necessary to confirm the accuracy of their financial and address/telephone information first. If necessary, the credit cardholder customer or the relevant bank may be contacted to check this information.

Only you can access and change all the information you provide during membership. If you securely protect your login information, it is not possible for others to access or change your information. For this purpose, 128-bit SSL security area is operated during membership transactions. This system is an international encryption standard that cannot be broken.

Online shopping sites with a customer service hotline and where open address and telephone information are provided are more preferred today. In this way, you can get detailed information about all matters in your mind and have more reliable information about the credibility of the company providing the online shopping service.

Note: We recommend paying attention to whether the company’s full address and phone number are provided on internet shopping sites. If you will shop, note down all the phone/address information of the store where you purchased the product before shopping. If you do not trust, confirm by calling before shopping. In all online shopping sites belonging to our company, all information and company location are specified.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you will send to us by mail-order method will be stored by our company in accordance with the principle of confidentiality. This information will be kept for 60 days against possible objections from the bank regarding credit card withdrawals and will be destroyed afterwards. Since any amount other than the approved mail-order form sent by you for the products you ordered cannot be withdrawn from your card, there is no risk because you can naturally object to the bank and prevent payment.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company has no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy”:

1. To comply with legal obligations brought by laws, decrees, regulations, etc. enacted and enforced by competent legal authorities;

2. To fulfill and implement the requirements of the “Membership Agreement” and other agreements concluded with our users;

3. To provide information requested for the purpose of an investigation or inquiry properly conducted by an authorized administrative and judicial authority;

4. Where it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Never write your credit card number or passwords in the e-mails you send to our store’s Customer Service regarding any of your orders. Information in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through a technical communication file (Cookie). The mentioned technical communication files are small text files that an internet site sends to the user’s browser (browser) to be stored in the main memory. Technical communication files facilitate the use of the internet by storing information and preferences about the site.

Technical communication files are designed to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay, and to help dynamically generate ads and content specifically designed for users on specially designed user pages. The technical communication file is not designed to obtain data from the main memory or from your email or any other personal information. Most browsers are designed to accept technical communication files at first, but users can change the settings so that the technical communication file does not arrive or that a warning is given when the technical communication file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by publishing it on the site, sending an email to users, or publishing it on its site. If the Privacy Policy provisions change, they will become effective on the date they are published.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to cavorra@cavorra.com You can also contact us using the following company information.

Company Title:
E-mail:cavorra@cavorra.com